Principles of working with your data

We are COOC, s.r.o., with its registered office at Palánok 1, 949 01, Nitra, ID No. 55458874, registered in the Commercial Register maintained by the District Court in Nitra, Section S.r.o., e-mail coocroaster@proton.me,

We run an e-shop on the website www.coocroaster.com

When selling goods and operating our website, we process some personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 with regard to the processing of personal data and on the free movement of such data, and repealing 95/46/EC (General Data Protection Regulation) (“GDPR”).

I. Processing of personal data

A. Processing of personal data in the case of using the contact form

If you contact us in connection with our products and services, we will work with your contact details that you provide to us, especially through the contact form. These are personal data in the following scope: name, surname, email address.

For what reason?
Based on the personal data sent, we will then contact you in connection with our offer of goods.

On what legal basis?
This is processing on the basis of Article 6(1)(b) of the GDPR – performance of a contract, or the implementation of measures prior to the conclusion of a contract at your request.

If you do not provide us with this personal data, we will not be able to communicate with you.

The data is only used for the purpose of subsequent communication and answering your question about the goods.

B. Processing of personal data in the case of purchase

If you make a purchase from us, we will work with the personal data that we need from you to ensure the conclusion of a contract for the provision of our goods or services. These are mainly invoicing data: name, surname, address (invoicing or delivery), e-mail address, telephone number, information about the goods and the method of their delivery and payment for the goods.

For what reason?
We need to process personal data in order to be able to fulfil our obligations under the contract – delivery of goods. Using our contact details, we will also communicate with you about the status of your order, or about complaints or your questions.

We will further process personal data for the fulfilment of our obligations arising from generally binding legal regulations (mainly for accounting and tax purposes, or for handling complaints).

On what legal basis do we process personal data?
This is processing based on Article 6(1)(b) of the GDPR – performance of a contract and Article 6(1)(c) of the GDPR – fulfilment of our legal obligation.

If you do not provide us with this personal data, we will not be able to conclude a contract with you for the supply of our goods or services.

C. Newsletter (commercial communication)

If you have purchased goods or services from us and have not explicitly opted out of receiving marketing communications, we will use your email address to send you our marketing communications.

On what legal basis?
This is a processing based on Article 6(1)(f) of the GDPR – our legitimate interests, which are marketing communications targeted at our customers.

If you no longer wish to receive marketing communications from us, you can unsubscribe at any time via email or you can contact us at: info@kavomil.sk

II. Who will access the data?

Your personal data will remain with us. Nevertheless, some companies or other persons work for us who have access to your personal data because they help us run our e-shop. These are:

• operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, Czech Republic, Company ID: 289 35 675, registered at the Municipal Court in Prague, Section B, Insert 25395
• companies involved in the dispatch of goods Packeta Slovakia s.r.o., SPS s.r.o.
• companies involved in the dispatch of payments: Global Payments s.r.o., Fio banka, a.s.

We process personal data only within the territory of the European Union.

III. What you should know next

We do not have a data protection officer in our company.

In our company, there is no decision-making based on automatic processing or profiling.

If you have any questions about your personal data, please contact us at the e-mail address coocroaster@proton.me.

IV. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform a variety of tasks, such as enabling efficient navigation between websites, remembering your preferences and improving the overall user experience. They can also ensure that the advertisements displayed online are better tailored to you and your interests.

We use the following cookies on our website:

• Necessary cookies: they are necessary for the operation of the website, for example, they allow you to log in to secure areas of the website and other basic functionalities of the website. This category of cookies cannot be disabled.
• Analytical/statistical cookies: they allow us, for example, to recognize and determine the number of visitors and to track how our visitors use the website. They help us improve the way the site works, for example, by allowing users to easily find what they’re looking for. We only run these files with your prior consent.
• Advertising cookies: these are used to track preferences and allow you to display advertising and other content that best matches your interests and online behavior. We only run these files with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

Further information about cookies and their current list can be found via individual Internet browsers, most often in the Developer Tools section.

Consent can be expressed by means of a checkbox contained in the so-called cookie bar. You can also subsequently refuse cookies in the settings of your internet browser, or set the use of only some of them.

Further information on the management of cookies in individual browsers can be found at the following links:

• Internet Explorer – https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome – https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
• Firefox – https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
• Safari – https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
• Opera – https://help.opera.com/cs/latest/security-and-privacy/
• Microsoft Edge – https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
V. Your rights in connection with the processing of personal data

The GDPR gives you, among other things, the right to contact us and want information about what your personal data we process, to request access to this data from us and to have it updated or corrected, or to request the restriction of processing, you can request a copy of the processed personal data, request us to delete personal data in certain situations and in certain cases you have the right to their portability. It is possible to object to processing based on a legitimate interest.

If you believe that we are not handling the data properly, you have the right to lodge a complaint with a supervisory authority in our jurisdiction https://dataprotection.gov.sk/uoou/ or to go to court.

This policy is effective from 16.10.2024